Frequently Asked Questions
Everything you need to know about your home appliance spare parts.
How do I know if a spare part is compatible with my appliance?
To ensure compatibility, please check your appliance's model number, which is usually found on a sticker or plate behind the door or on the back. You can use our search bar to filter by model or contact our support team for verification.
What is your shipping policy and delivery timeframe?
We offer standard and express shipping options. Most orders placed before 2 PM are dispatched the same day, with standard delivery typically taking 3-5 business days depending on your location.
Can I return a part if it doesn't solve my appliance's problem?
Yes, we offer a 30-day return policy for unused items in their original packaging. Please note that electrical components that have been fitted or show signs of installation may be subject to inspection before a refund is issued.
Are the parts you sell genuine OEM or high-quality alternatives?
We stock both genuine manufacturer parts and high-quality 'Barty-Approved' alternatives. Each product listing clearly specifies whether the part is an original (OEM) or a compatible replacement.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal and Apple Pay for a secure and seamless checkout experience.
Do your spare parts come with a warranty?
All our spare parts come with a standard 12-month warranty against manufacturing defects to give you peace of mind with every repair.